Telehealth consent

This page explains what telehealth with Virtual Foot Doc involves, so you can make an informed decision before your visit.

What telehealth is

Telehealth is the delivery of health care using technology instead of an in-person visit. Virtual Foot Doc offers two kinds of telehealth visits: written assessments, in which Dr. Rashid reviews the history, photos, records, and imaging you submit and sends you a written plan; and live video visits, in which you meet Dr. Rashid by secure video at a scheduled time.

Benefits

Telehealth can give you faster, more convenient access to a foot and ankle specialist, without travel or time away from work, and lets Dr. Rashid review records and imaging you already have.

Limits and risks

• Dr. Rashid cannot physically examine you, and some conditions cannot be fully evaluated without a hands-on exam, testing, or imaging.
• The quality of a telehealth visit depends on the information, photos, and records you provide.
• Technical problems, such as a poor connection or unclear photos, may delay or interrupt care.
• Although secure systems are used, no electronic system is completely free from privacy or security risks.

If Dr. Rashid believes your concern cannot be safely assessed by telehealth, he will tell you and recommend next steps, which may include a live video visit or in-person care.

Your location

You must be physically located in California, Texas, Florida, Missouri, Hawaii, New Hampshire, or Vermont at the time of your visit. You agree to confirm your location accurately at each visit.

Minors

For patients under 18, a parent or legal guardian must give consent and be present for the entire visit.

Prescriptions

Non-controlled prescriptions may be sent electronically to your pharmacy when appropriate and permitted. Controlled substances are not prescribed through Virtual Foot Doc.

Emergencies

Telehealth is not for emergencies. If you develop a medical emergency, including a cold, pale, or blue foot, rapidly spreading redness with fever, or a serious injury, call 911 or go to the nearest emergency department.

Records and privacy

Your telehealth visits are documented in your medical record in the same way as in-person care. How your information is handled is described in the privacy policy.

Your choices

Telehealth is voluntary. You may decline or stop a telehealth visit at any time and seek in-person care instead. Declining telehealth will not affect your right to future care.

Agreement

You will be asked to review and agree to this consent when you book. By agreeing, you confirm that you have read and understood it, that your questions have been answered, and that you consent to receive care by telehealth.